The best part about our new features is that they are most powerful when used together. On the other hand, if a user reports a site-related issue, you can easily see pertinent information like what type of browser they are using in order to narrow down what might be causing their problem. We love this feature because it empowers users to reach out to respondents quickly.įor example, if a response reveals something time-sensitive like a visitor having trouble purchasing, you can quickly send them an email.
Quickly assess demographics of the respondent like the type of browser used, associated email, and more. You’ll now see a snapshot of identity details associated with all responses.
More ways to filter means more ways to segment your data and get clearer insights. On the other hand, you can use filtering by completion status to quickly identify users who you’d like to follow up with for more information. We love this feature because it can sometimes be misleading to include data from only partially filled-out nudges. Similarly, you can also now filter nudge responses based on completion status. Whether it’s revisiting responses that contain keywords or that are just particularly interesting, users don’t have to go through the hassle of sifting through all collected responses. You can also filter reporting based on ‘favorite’ status, to give you even deeper insight. Easily revisit any type of response by favoriting it. Users can now favorite any responses of their choosing for quick navigation.
Not already using Sentiment Analysis with IBM Watson? Sign up for a demo today and we’ll help you get set up! New ways to sort responses: favoriting and filtering by completion status Why focus on the nitty-gritty of individual free-form responses when you can quickly gauge user emotions with IBM Watson? Watson breaks down and visually represents emotion in text-based responses by joy, anger, disgust, sadness, and fear, so you can take informed action, quickly.Ĭoupled with our new and improved reporting experience, Sentiment Analysis can help you transform your free-form responses into actionable insights. Now we’re introducing even more ways to help you better sort through your insights, understand the user journey, and more.įrom a redesigned Sentiment Analysis with IBM Watson visualization, an intuitive new way to search, and increased filtering and favoriting functionality, we’re thrilled to see how these updates will improve and speed up your workflow! Keep reading for more information on how our brand new features can fit into your process and help you better organize your insights. Complete with improved NPS reporting, nudge performance statistics at a glance, and word clouds, we brought you new ways to get more out of your Qualaroo experience. In November, we released a set of new reporting functionality in Qualaroo’s reporting dashboard.
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